BPO Process Training

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BPO Process Training 2017-05-27T16:01:26+00:00
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Contact Info

40A, Parvati Path, Chitragupta Nagar, Kankarbagh, Patna, Bihar 800020

Phone: +91 9798724319

Mobile: +91 7633896273

Web: www.herculestech.net

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Process Training

Process Training is a Service offered to businesses in order to implement Changes in a form of workflow.  Existing Communication channel is used to leverage the Cost of implementation. making it cost effective, profitable and manageable in an automated fashion. This does not only help business with workflow but also provides insight and predictability in operations.

When it comes to process training, the biggest hurdle appears to be the employees’ lack of understanding of why a process needs to be followed rather than how it has to be followed. They always want to know ‘what’s in it for me?’

The other challenge is documenting the processes and Standard Operating Procedures (SOPs), which make up the raw content for process training.

We address the why part with benefits and WIIFM elements. For the how part, we rely on time-tested instructional design (ID) models such as Gagne’s Nine Step Model. Our process training also includes demonstrating the standardized process in a simulated environment.

Effective add-ons to process management training are document-based job-aids, easily accessed and referred to by learners after completion of the training.

VoIP & SIP Trunking

We are an established SIP trunking provider and our VoIP network supports the telephone systems of some of the world’s largest corporations. There are many great reasons to upgrade your legacy phone system or if you have already made the switch to VoIP, then check out our fantastic call-rates to see what you can start saving. Our SIP trunk product delivers incredible performance at an unbeatable price. You get ISDN-grade call quality and reliability, alongside all of the benefits of a modern VoIP service.We provide all the products and services you need when you’re ready to ring the changes and move your telephone communications to IP and a Next Generation Network. Switch from traditional telephone lines to SIP trunks or Hosted PBX services, and you can enjoy number flexibility, business continuity and scalability, combined with cost savings of up to 70% compared with ISDN30e.

BPO Process Outsourcing

Business Process Outsourcing service includes a web based customer service and support partner. Hercules Technologies is one of the best Business Process Outsourcing Company in the region. We have done specialization in the field of Data Management & Entry, e-Commerce and other IT related business process services and our prime focus is to provide clients with services that are reliable and cost effective. Our team exactly follows the client request and guidelines and the technology with a high & accurate result rate maintaining the privacy policies.Hercules Technologies Outsourcing Help Desk Service with guaranteed service level. If you are looking for guaranteed service levels for your help desk outsourcing service can give you the freedom to focus on. If you are looking for guaranteed service levels for your help desk service, technical support, or customer service needs, our help desk outsourcing service can give you that and more.

Most Popular Services

Trusted by over 250 satisfied clients, Hercules Technologies is a huge success with our Partners in Growth. We are committed to sustainable business growth through energy efficient processes and the optimized use of resources. We’ve enjoyed steady and often rapid growth over these years, bringing us to the present day with a staff count of over twenty and 250 plus SMB and enterprise clients based locally, nationwide and overseas.

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Some of our Recent Works

Hercules Technologies Pvt Ltd is one of the most trusted and respected IT Solutions Company. We are well known for our Cost Efficiency and on-time Delivery of Projects. The Expertise in our team assures the best of the best solutions in the most simplified manner.

Reviews From Around The Globe

It’s easy to say, but we understand that we’re a customer service organisation first and foremost, before we are a technology-driven company. It doesn’t matter how clever the technologies or our technical skills are, without you, they mean nothing. Customer support is our number one priority.

“The most trusted and respected IT Solutions Company”

I’ve found the service and aftercare to be excellent, following up on issues and with quick resolution. Projects are handled well, working around our needs, essential to us as a business. I can highly recommend Hercules Technologies Pvt Ltd as they are professional guys, communicate well and always deliver on time. Ritesh Rai , Raicon Infrastructures

Hercules Technologies Pvt Ltd is an integral part of our team, they’re always on hand to quickly resolve issues either remotely or at our office premises. They have a fabulous team of friendly and experienced staff who always go above and beyond, we would definitely recommend them.

Ashish Shaavarn, Aumster Technology

Team at Hercules Technologies Pvt Ltd is always quick to respond, their helpful team never fails to deliver a professional and prompt solution to any IT problems we encounter helping to support the on-going success of our business. We are very much satisfied with their services.

Avinash Singh, Abhi Plastics

As we have grown, Hercules Technologies Pvt Ltd have worked alongside us, developing our systems to ensure the smooth running of the business. Client support is efficient and effective and response times are excellent. They have always performed well and delivered their projects on time.

Sweta Chhabra, Shivi Cosmetics Pvt Ltd

We pride ourselves on achieving excellence in client service and have chosen a partner that shares this ethos. Hercules Technologies Pvt Ltd reacts quickly to resolve issues and never compromise. Service consistently reflects our required high standards and integrates seamlessly.

Sandeep Kumar, Patna CCTV

Client Satisfaction at its Best

You are one call away from your Dream Project, Consult Now…

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