Business Process Outsourcing service includes a web based customer service and support partner. Hercules Technologies is one of the best Business Process Outsourcing Company in the region. We have done specialization in the field of Data Management & Entry, e-Commerce and other IT related business process services and our prime focus is to provide clients with services that are reliable and cost effective. Our team exactly follows the client request and guidelines and the technology with a high & accurate result rate maintaining the privacy policies.
Hercules Technologies present portfolio includes
- Document Management
- Forms Processing
- Data Management
- Bulk Emailing Services
- Virtual Team
- Market Surveys
- Document Scanning
- Feedback Forms Punching & Analysis
- Data Conversion
Help Desk Outsourcing
Hercules Technologies Outsourcing Help Desk Service with guaranteed service level. If you are looking for guaranteed service levels for your help desk outsourcing service can give you the freedom to focus on. If you are looking for guaranteed service levels for your help desk service, technical support, or customer service needs, our help desk outsourcing service can give you that and more. This would give you the freedom to focus on your core competencies while giving your employees or customers a pleasant, satisfying help desk experience. Our people, processes and technology give you the information to identify trends and anticipate training needs, increase responsiveness to your internal (or external) customers, and ultimately help you secure the reputation of providing quality service to those you service every day. We can help you how you can save money every year through help desk outsourcing while providing world class help desk support.
Our Help Desk Services includes
- 24x7x365 Days Support Desk
- Fixed Time Support
- Client Side Support
Back Office Support
For any business organization efficient back office support is essential for their core business process and to be managed effectively. Hercules Technologies is a leading Back Office Support company in New Delhi, India. We understand that smart handling of the back office can boost both productivity and bottom-line and this is exactly what we can help clients to achieve. Our aim is to provide End 2 End Back Office Support.
- Data Management Services
- Transaction Processing
- Document Management Services
- Order Management
- Business Process Handling
Toll Free Numbers
Get toll free number with a smart Call Management System [our cloud based PBX system, MyOperator] to help small companies generate more business and project a bigger and professional image. Route your Toll Free Number instantly to any number. Now you can answer the call on your cell phone, home phone or from a phone in another country. Here is a system which needs no setup or maintenance and still gets you customers at as low as Rs.1.5 /new customer!! Manage and maintain your customers call record automatically. Our Toll Free Numbers in India provides your potential customers with a convenient way of connecting your business. The service charges are paid by you and thus, you get calls from potential customers which later turns into leads.
Virtual Phone Line is a call forwarding service provider company from Hercules Technologies, that enables you to receive calls anywhere in the world through our service with reliability, On the platform such as Cellphone, Skype, Google Talk, IAX2, MSN, SIP etc, through a unique geographical number provided to you after you sign-up on Virtual Phone Line.Virtual Phone Line is a powerful call forwarding service provider. Its easy to use and allows its user to forward his/her call to any carrier in the world. We have 0.2 million users from 180 countries of the world including USA, Canada, UK and many more countries. The call forwarding service rates to any carrier in the world is reasonable as compared to other Virtual Number service providers.
“The most trusted and respected IT Solutions Company”
I’ve found the service and aftercare to be excellent, following up on issues and with quick resolution. Projects are handled well, working around our needs, essential to us as a business. I can highly recommend Hercules Technologies Pvt Ltd as they are professional guys, communicate well and always deliver on time. Ritesh Rai , Raicon Infrastructures
Hercules Technologies Pvt Ltd is an integral part of our team, they’re always on hand to quickly resolve issues either remotely or at our office premises. They have a fabulous team of friendly and experienced staff who always go above and beyond, we would definitely recommend them.
Team at Hercules Technologies Pvt Ltd is always quick to respond, their helpful team never fails to deliver a professional and prompt solution to any IT problems we encounter helping to support the on-going success of our business. We are very much satisfied with their services.
As we have grown, Hercules Technologies Pvt Ltd have worked alongside us, developing our systems to ensure the smooth running of the business. Client support is efficient and effective and response times are excellent. They have always performed well and delivered their projects on time.
We pride ourselves on achieving excellence in client service and have chosen a partner that shares this ethos. Hercules Technologies Pvt Ltd reacts quickly to resolve issues and never compromise. Service consistently reflects our required high standards and integrates seamlessly.