Culture and Values

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Culture and Values 2017-04-08T15:22:06+00:00
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Contact Info

40A, Parvati Path, Chitragupta Nagar, Kankarbagh, Patna, Bihar 800020

Phone: +91 9798724319

Mobile: +91 7633896273

Web: www.herculestech.net

Make an Enquiry

Culture and Values

With a key focus on customer service we have a clear set of values and a strong sense of culture that underpins everything we do.

It’s all about the people

Here at Hercules Technologies, we understand that people are our most important asset. A lot of operations in IT are automated these days, but with widespread automation comes the risk of inflexibility and failure to understand people’s needs and goals. One of our key differentiators is our people.

Hercules Technologies is like a family. There’s no office politics behind the scenes, and no nonsense, but this also comes from working hard to find the right people in the first place.

If you look around here, there are a lot of smiling faces. Being at work should be enjoyable and rewarding, and, at Air-IT, it is. The result is more than just individual happiness though. It reflects in people’s behaviour and effort, and more importantly, positive attitude to our clients.

Play

Embedded into our company culture is a sense of fun. This ranges from group events such as nights out together, and sporting activities, right down to a bit of friendly competition within the team – for example who has the best fix for a technical problem. This runs right through the company. As a result, we’re all supportive of each other: ready to help when needed. And people tend to stay as employees. We’ve proud that we’ve got exceptionally low staff turnover and the company is still growing.

Work

Along with the fun there’s also hard work. We expect people to show an ability and a willingness to learn and be adaptable. We provide the opportunity for people to demonstrate their knowledge through training and accreditation too, and we have a great programme of staff development.

Plus there are opportunities to be involved in many areas because the company is still growing. It’s a challenging and rewarding environment to be in, with plenty of the thrills and spills of an entrepreneurial spirit, but one in which it is safe to stretch and to grow.

And it’s fair to say that we’re all passionate about what we do, and about our company and our clients. We’re all prepared to go that extra mile when needed.

Why Choose Us

We place our clients’ needs first, the technology is simply a means to an end that supports growth and success. Find out how we’re different and why we should be your preferred choice for IT Consulting. We encourage our employees to take personal ownership of your IT support and service issues, even if they’ve escalated the job to a specialist. They work as a team and cross-check with each other, to ensure the task is properly completed.We stress the importance of communication too. Our technicians all have individual customer service KPIs that mean we’re able to report back to you, so you know that you’re getting good service and value for money.

Mission and Objective

Hercules Technologies is a technology Consulting & engineering Company. It is one of the unique and one of the most respected Startups in India’s private sector. Our customer-focused approach and the continuous quest for quality have enabled it to attain and sustain its uniqueness in all its major lines of business. Hercules Technologies believes that progress must be achieved in harmony with the environment. A commitment to community welfare and environmental protection are an integral part of our corporate vision. We Have Sufficient Tools to Explore to make a purpose simpler and efficient.

Some of our Recent Works

Hercules Technologies Pvt Ltd is one of the most trusted and respected IT Solutions Company. We are well known for our Cost Efficiency and on-time Delivery of Projects. The Expertise in our team assures the best of the best solutions in the most simplified manner.

Reviews From Around The Globe

It’s easy to say, but we understand that we’re a customer service organisation first and foremost, before we are a technology-driven company. It doesn’t matter how clever the technologies or our technical skills are, without you, they mean nothing. Customer support is our number one priority.

“The most trusted and respected IT Solutions Company”

I’ve found the service and aftercare to be excellent, following up on issues and with quick resolution. Projects are handled well, working around our needs, essential to us as a business. I can highly recommend Hercules Technologies Pvt Ltd as they are professional guys, communicate well and always deliver on time. Ritesh Rai , Raicon Infrastructures

Hercules Technologies Pvt Ltd is an integral part of our team, they’re always on hand to quickly resolve issues either remotely or at our office premises. They have a fabulous team of friendly and experienced staff who always go above and beyond, we would definitely recommend them.

Ashish Shaavarn, Aumster Technology

Team at Hercules Technologies Pvt Ltd is always quick to respond, their helpful team never fails to deliver a professional and prompt solution to any IT problems we encounter helping to support the on-going success of our business. We are very much satisfied with their services.

Avinash Singh, Abhi Plastics

As we have grown, Hercules Technologies Pvt Ltd have worked alongside us, developing our systems to ensure the smooth running of the business. Client support is efficient and effective and response times are excellent. They have always performed well and delivered their projects on time.

Sweta Chhabra, Shivi Cosmetics Pvt Ltd

We pride ourselves on achieving excellence in client service and have chosen a partner that shares this ethos. Hercules Technologies Pvt Ltd reacts quickly to resolve issues and never compromise. Service consistently reflects our required high standards and integrates seamlessly.

Sandeep Kumar, Patna CCTV

Client Satisfaction at its Best

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